Security / Seguridad

YOUTH ESCORT POLICY (YEP)

Friday and Saturday
4pm until close*
*or at any other time at the discretion of management

Please note: The Youth Escort Policy can be implemented at management's discretion at any other day and time when it is deemed appropriate or necessary by management, security and/or local authorities.

The policy is in effect for the entire mall except stores with exterior entrances; including: JCPenney, Sears, Belk and Macy's.

The policy states:

  1. Cross Creek Mall visitors under 18 years of age are required to be accompanied by a parent or guardian 21 years or older on Friday and Saturday evenings after 4pm, or at any other time the policy is in effect.
  2. Security will begin monitoring those entering the center at 4pm on Friday and Saturday evenings.
  3. Unescorted youth shopping prior to 4pm on Friday and Saturday evenings must leave the mall by 4pm or be joined by a parent or guardian.
  4. Unescorted youth will be asked to leave the center after 4pm on Fridays and Saturdays, or any other time the policy is in effect.
  5. Individuals utilizing public or other forms of transportation must schedule their departure time to ensure compliance with the 4pmyouth/guardian policy.
  6. Individuals in violation of the Cross Creek Mall YEP program or in violation of any posted mall rules that refuse to leave the mall when requested to do so by mall security officers may be prosecuted for trespassing.
  7. Proof of age will be required if the age of the youth and/or parent or legal guardian is not easily determined. Those whose age cannot be determined and who lack identification will be asked to leave the property.
  8. Acceptable identification is a photo ID from a state agency, school, or employer.
  9. Youth under 18 working in the mall will be allowed to access without a parent or guardian. Proof of work status will be required and employees must go directly to place of employment and must leave the mall at the conclusion of their work shift, if after 4pm on Friday and/or Saturday evenings, or at any other time the policy is in effect.
  10. One parent, over 21 years of age, may escort all of his/her children. Additionally, one parent or guardian over 21 years of age may escort up to 3 youths, at least one of the youths must be the child of the parent or guardian.
  11. Parents or guardians are responsible for the actions of the escorted youth.
  12. Any person violating the posted rules of behavior will be asked to leave Cross Creek Mall.
  13. If an escorted youth is banned from the center, the adult escort will also be banned for the same period.
  14. Security personnel are responsible for enforcing this policy and the procedures.
  15. Cross Creek Mall YEP guidelines are posted at all mall entrances.

Effective date: April 10, 2017

See our Behavioral Code of Conduct

Consulte nuestro Código de Conducta de Comportamiento

Suggested Safety Tips for Shopping

  • Note your parking location.
  • Remember to lock your car.
  • If you're shopping with family or friends, prearrange a place and a time to meet.
  • Never leave children unattended. If your child wanders away, please contact mall security for assistance.
  • Teach your children their full name....as well as yours.
  • Carry a current photo of your child with you.
  • Don't leave packages or other personal property unattended.
  • Guard your handbag, wallet and credit cards...don't flash your cash.
  • Always have keys in hand before you reach your car.
  • Check your car from a distance to make sure no one is loitering near it.
  • Always lock car doors as soon as you get inside.
  • Always be aware of your surroundings.
  • If you notice anything suspicious, report it to mall security.
  • Never hesitate to ask for assistance.

Consejos de seguridad sugeridos para ir de compras

  • Tenga en cuenta donde se estaciono.
  • Recuerde cerrar su automóvil con llave.
  • Si va de compras con familiares o amigos, programe un lugar y una hora para reunirse.
  • Nunca deje a los niños desatendidos. Si su hijo se aleja, comuníquese con la seguridad del centro comercial para obtener ayuda.
  • Enseñe a sus hijos su nombre completo....así como el suyo.
  • Lleve una foto actual de su hijo con usted.
  • No deje paquetes u otros bienes personales desatendidos.
  • Proteja su bolso, billetera y tarjetas de crédito... no muestre su dinero en efectivo.
  • Siempre tenga las llaves en la mano antes de llegar a su automóvil.
  • Revise su automóvil desde la distancia para asegurarse de que nadie esté merodeando cerca de él.
  • Siempre cierre las puertas del automóvil tan pronto como entre.
  • Sea siempre consciente de su entorno.
  • Si nota algo sospechoso, repórtelo a la seguridad del centro comercial.
  • Nunca dude en pedir ayuda.